Delivery Time
Delivery Time = Processing Time + Shipping Time.
The production and shipping estimate shown for your order depends on the selected product, shipping method, and delivery destination.
-PROCESSING TIME
Most custom jersey orders are produced within 5–7 business days after the final order details have been confirmed and payment has been received.
Some designs or special requests may require additional time.
-SHIPPING TIME
Transit time varies by destination and shipping service.
Available shipping methods and their estimated delivery windows will be shown at checkout whenever applicable.
Selecting expedited shipping affects the transportation stage, it does not automatically shorten the time required to manufacture a customized product unless a separate rush-production service has been confirmed.
If you have a fixed game date, tell us at the time of ordering and we will confirm whether rush production is available for your quantity. Rush production carries an additional charge.
Where We Ship
We offer worldwide shipping.
Available destinations and shipping methods may vary. If your country or region is not available at checkout, please contact our support team.
Order Tracking
When your order has been dispatched, we will send a shipping confirmation email with the available tracking number and carrier information.
You can use the carrier's tracking page to follow the shipment.
- Order confirmed — you receive your order number.
- Shipped — you receive an email with the tracking number and carrier link.
If you require further tracking information, please email sales@oneoffjersey.com with your order number.
IMPORTANT SHIPPING NOTES
Please make sure your shipping address and contact details are correct before completing payment.
If a package is returned to us because the delivery address was incorrect, incomplete, or otherwise undeliverable, any additional reshipping cost may be charged before the parcel is sent again.
If you require a refund instead, please note that there will be a 50% restocking fee for personalised items.
Customs clearance, local duties, taxes, carrier delays, and other destination-country requirements may affect delivery time and may be outside our control.
